{"id":200,"date":"2026-07-04T09:17:55","date_gmt":"2026-07-04T09:17:55","guid":{"rendered":"http:\/\/mhmtravels.online\/?page_id=200"},"modified":"2026-07-10T14:24:36","modified_gmt":"2026-07-10T14:24:36","slug":"faqs","status":"publish","type":"page","link":"http:\/\/mhmtravels.co.uk\/?page_id=200","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n FAQs \u2022 MHM Travels | Umrah & Travel Questions Answered<\/title>\r\n <meta name=\"description\" content=\"Find answers to common questions about Umrah bookings, visas, flights, accommodation and family travel with MHM Travels. Clear, honest guidance from our UK-based team.\" \/>\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\" \/>\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin \/>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Fraunces:ital,opsz,wght@0,9..144,400;0,9..144,500;0,9..144,600;1,9..144,500&family=Manrope:wght@400;500;600;700;800&display=swap\" rel=\"stylesheet\" \/>\r\n <link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.1\/css\/all.min.css\" \/>\r\n <script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/gsap\/3.12.5\/gsap.min.js\"><\/script>\r\n <script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/gsap\/3.12.5\/ScrollTrigger.min.js\"><\/script>\r\n <style>\r\n * {\r\n margin: 0;\r\n padding: 0;\r\n box-sizing: border-box;\r\n }\r\n\r\n html, body {\r\n width: 100%;\r\n overflow-x: hidden;\r\n background: #FAF6EC;\r\n }\r\n\r\n body {\r\n font-family: 'Manrope', sans-serif;\r\n font-size: 16px;\r\n line-height: 1.65;\r\n color: #2A2013;\r\n -webkit-font-smoothing: antialiased;\r\n }\r\n\r\n :root {\r\n --ivory: #FAF6EC;\r\n --parchment: #F1E9D6;\r\n --parchment-deep: #E9DEC2;\r\n --charcoal: #181209;\r\n --charcoal-soft: #2C2416;\r\n --ink: #2A2013;\r\n --gold: #B08D3F;\r\n --gold-deep: #8A6A2C;\r\n --gold-light: #D9BD82;\r\n --line: rgba(24, 18, 9, 0.14);\r\n --line-on-dark: rgba(217, 189, 130, 0.28);\r\n --max: 1180px;\r\n --shadow-soft: 0 24px 50px -20px rgba(24, 18, 9, 0.28);\r\n --shadow-card: 0 8px 30px -12px rgba(24, 18, 9, 0.12);\r\n --transition: all 0.3s cubic-bezier(0.25, 0.46, 0.45, 0.94);\r\n }\r\n\r\n .mhm-wrapper {\r\n width: 100vw !important;\r\n max-width: 100vw !important;\r\n margin-left: calc(-50vw + 50%) !important;\r\n margin-right: calc(-50vw + 50%) !important;\r\n position: relative;\r\n overflow-x: hidden;\r\n }\r\n\r\n .mhm-wrapper * {\r\n box-sizing: border-box;\r\n margin: 0;\r\n padding: 0;\r\n max-width: 100%;\r\n }\r\n\r\n h1, h2, h3, h4 {\r\n font-family: 'Fraunces', serif;\r\n font-weight: 500;\r\n color: var(--charcoal);\r\n line-height: 1.15;\r\n }\r\n\r\n p { margin: 0; }\r\n a { color: inherit; text-decoration: none; }\r\n img { max-width: 100%; display: block; }\r\n\r\n .wrap {\r\n max-width: var(--max);\r\n margin: 0 auto;\r\n padding: 0 32px;\r\n width: 100%;\r\n }\r\n\r\n .eyebrow {\r\n font-family: 'Manrope', sans-serif;\r\n font-weight: 700;\r\n font-size: 12.5px;\r\n letter-spacing: 0.16em;\r\n text-transform: uppercase;\r\n color: var(--gold-deep);\r\n display: inline-flex;\r\n align-items: center;\r\n gap: 10px;\r\n }\r\n .eyebrow::before {\r\n content: \"\";\r\n width: 22px;\r\n height: 1px;\r\n background: var(--gold-deep);\r\n display: inline-block;\r\n }\r\n .eyebrow-light { color: var(--gold-light); }\r\n .eyebrow-light::before { background: var(--gold-light); }\r\n\r\n .btn {\r\n display: inline-flex;\r\n align-items: center;\r\n justify-content: center;\r\n gap: 8px;\r\n padding: 15px 30px;\r\n border-radius: 2px;\r\n font-family: 'Manrope', sans-serif;\r\n font-weight: 700;\r\n font-size: 14.5px;\r\n letter-spacing: 0.02em;\r\n cursor: pointer;\r\n border: 1px solid transparent;\r\n transition: var(--transition);\r\n white-space: nowrap;\r\n }\r\n .btn-gold {\r\n background: var(--gold);\r\n color: var(--ivory);\r\n border-color: var(--gold);\r\n }\r\n .btn-gold:hover {\r\n background: var(--gold-deep);\r\n border-color: var(--gold-deep);\r\n transform: translateY(-2px);\r\n box-shadow: 0 8px 24px rgba(176, 141, 63, 0.3);\r\n }\r\n .btn-outline {\r\n background: transparent;\r\n color: var(--charcoal);\r\n border-color: var(--charcoal);\r\n }\r\n .btn-outline:hover {\r\n background: var(--charcoal);\r\n color: var(--ivory);\r\n }\r\n\r\n \/* ========== HEADER ========== *\/\r\n header {\r\n position: fixed;\r\n top: 0;\r\n left: 0;\r\n right: 0;\r\n z-index: 100;\r\n background: rgba(251, 243, 227, 0.92);\r\n backdrop-filter: blur(10px);\r\n -webkit-backdrop-filter: blur(10px);\r\n border-bottom: 1px solid var(--line);\r\n transition: var(--transition);\r\n width: 100vw;\r\n }\r\n header.scrolled {\r\n background: rgba(251, 243, 227, 0.92);\r\n box-shadow: 0 4px 24px rgba(0, 0, 0, 0.06);\r\n }\r\n .nav {\r\n max-width: var(--max);\r\n margin: 0 auto;\r\n padding: 10px 24px;\r\n display: flex;\r\n align-items: center;\r\n justify-content: space-between;\r\n width: 100%;\r\n }\r\n .logo {\r\n display: flex;\r\n align-items: center;\r\n gap: 10px;\r\n font-family: 'Fraunces', serif;\r\n font-size: 20px;\r\n font-weight: 600;\r\n letter-spacing: 0.01em;\r\n color: var(--charcoal);\r\n flex-shrink: 0;\r\n }\r\n .logo img {\r\n height: 90px;\r\n width: auto;\r\n border-radius: 4px;\r\n }\r\n .logo span { color: var(--gold); }\r\n\r\n .nav-links {\r\n display: flex;\r\n gap: 28px;\r\n align-items: center;\r\n }\r\n .nav-links a {\r\n font-size: 14px;\r\n font-weight: 600;\r\n color: var(--charcoal-soft);\r\n position: relative;\r\n padding: 4px 0;\r\n }\r\n .nav-links a::after {\r\n content: \"\";\r\n position: absolute;\r\n left: 0;\r\n bottom: 0;\r\n width: 0;\r\n height: 1.5px;\r\n background: var(--gold);\r\n transition: width 0.3s ease;\r\n }\r\n .nav-links a:hover::after,\r\n .nav-links a.active::after { width: 100%; }\r\n\r\n .nav-cta {\r\n display: flex;\r\n align-items: center;\r\n gap: 12px;\r\n flex-shrink: 0;\r\n }\r\n .nav-phone {\r\n font-size: 13.5px;\r\n font-weight: 700;\r\n color: var(--charcoal);\r\n display: flex;\r\n align-items: center;\r\n gap: 6px;\r\n }\r\n .nav-phone:hover { color: var(--gold-deep); }\r\n .nav-phone i { color: var(--gold); }\r\n\r\n .nav-toggle {\r\n display: none;\r\n background: none;\r\n border: none;\r\n cursor: pointer;\r\n padding: 8px;\r\n flex-direction: column;\r\n gap: 5px;\r\n z-index: 101;\r\n }\r\n .nav-toggle span {\r\n display: block;\r\n width: 26px;\r\n height: 2px;\r\n background: var(--charcoal);\r\n transition: var(--transition);\r\n border-radius: 1px;\r\n }\r\n .nav-toggle.active span:nth-child(1) { transform: rotate(45deg) translate(5px, 5px); }\r\n .nav-toggle.active span:nth-child(2) { opacity: 0; }\r\n .nav-toggle.active span:nth-child(3) { transform: rotate(-45deg) translate(5px, -5px); }\r\n\r\n .mobile-menu-overlay {\r\n display: none;\r\n position: fixed;\r\n top: 0;\r\n left: 0;\r\n right: 0;\r\n bottom: 0;\r\n background: rgba(24, 18, 9, 0.5);\r\n z-index: 99;\r\n opacity: 0;\r\n transition: opacity 0.3s ease;\r\n pointer-events: none;\r\n }\r\n .mobile-menu-overlay.active {\r\n display: block;\r\n opacity: 1;\r\n pointer-events: auto;\r\n }\r\n\r\n .mobile-menu {\r\n position: fixed;\r\n top: 0;\r\n right: -320px;\r\n width: 300px;\r\n max-width: 85vw;\r\n height: 100vh;\r\n background: var(--ivory);\r\n z-index: 100;\r\n padding: 90px 28px 40px;\r\n display: flex;\r\n flex-direction: column;\r\n gap: 8px;\r\n transition: right 0.35s cubic-bezier(0.25, 0.46, 0.45, 0.94);\r\n box-shadow: -10px 0 40px rgba(0,0,0,0.15);\r\n overflow-y: auto;\r\n border-left: 1px solid var(--line);\r\n }\r\n .mobile-menu.active { right: 0; }\r\n .mobile-menu a {\r\n display: flex;\r\n align-items: center;\r\n gap: 10px;\r\n padding: 14px 16px;\r\n font-size: 15px;\r\n font-weight: 600;\r\n color: var(--charcoal);\r\n border-radius: 4px;\r\n transition: all 0.2s ease;\r\n text-decoration: none;\r\n }\r\n .mobile-menu a:hover,\r\n .mobile-menu a.active {\r\n background: var(--parchment);\r\n color: var(--gold-deep);\r\n }\r\n .mobile-menu a i {\r\n width: 20px;\r\n text-align: center;\r\n color: var(--gold);\r\n font-size: 14px;\r\n }\r\n .mobile-menu .mobile-enquiry-btn {\r\n margin-top: 16px;\r\n background: var(--gold);\r\n color: #fff !important;\r\n justify-content: center;\r\n font-weight: 700;\r\n padding: 15px 20px;\r\n border-radius: 2px;\r\n }\r\n .mobile-menu .mobile-enquiry-btn:hover {\r\n background: var(--gold-deep) !important;\r\n color: #fff !important;\r\n }\r\n .mobile-menu .mobile-phone {\r\n margin-top: 8px;\r\n font-size: 14px;\r\n color: var(--charcoal-soft);\r\n justify-content: center;\r\n border-top: 1px solid var(--line);\r\n padding-top: 20px;\r\n }\r\n .mobile-menu .mobile-social {\r\n display: flex;\r\n gap: 14px;\r\n justify-content: center;\r\n margin-top: 16px;\r\n }\r\n .mobile-menu .mobile-social a {\r\n width: 40px;\r\n height: 40px;\r\n border: 1px solid var(--line);\r\n border-radius: 50%;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n padding: 0;\r\n font-size: 16px;\r\n color: var(--charcoal);\r\n }\r\n\r\n \/* Page Hero *\/\r\n .page-hero {\r\n padding: 180px 0 100px;\r\n background: radial-gradient(ellipse 60% 50% at 50% 20%, rgba(176, 141, 63, 0.08), transparent 60%), var(--ivory);\r\n text-align: center;\r\n border-bottom: 1px solid var(--line);\r\n width: 100%;\r\n }\r\n .page-hero h1 {\r\n font-size: clamp(36px, 4.2vw, 52px);\r\n max-width: 700px;\r\n margin: 18px auto 20px;\r\n letter-spacing: -0.01em;\r\n }\r\n .page-hero p {\r\n font-size: 17px;\r\n color: var(--charcoal-soft);\r\n max-width: 580px;\r\n margin: 0 auto 28px;\r\n }\r\n\r\n \/* FAQ Categories *\/\r\n .faq-categories {\r\n padding: 60px 0 40px;\r\n width: 100%;\r\n }\r\n .category-tabs {\r\n display: flex;\r\n gap: 12px;\r\n flex-wrap: wrap;\r\n justify-content: center;\r\n margin-top: 28px;\r\n }\r\n .category-tab {\r\n padding: 10px 22px;\r\n border: 1px solid var(--line);\r\n background: #fff;\r\n border-radius: 2px;\r\n font-family: 'Manrope', sans-serif;\r\n font-weight: 600;\r\n font-size: 13.5px;\r\n color: var(--charcoal-soft);\r\n cursor: pointer;\r\n transition: var(--transition);\r\n white-space: nowrap;\r\n }\r\n .category-tab:hover {\r\n border-color: var(--gold);\r\n color: var(--gold-deep);\r\n }\r\n .category-tab.active {\r\n background: var(--charcoal);\r\n color: var(--ivory);\r\n border-color: var(--charcoal);\r\n }\r\n\r\n \/* FAQ Main Section *\/\r\n .faq-main {\r\n padding: 0 0 100px;\r\n width: 100%;\r\n }\r\n .faq-grid-layout {\r\n display: grid;\r\n grid-template-columns: 1fr 1fr;\r\n gap: 64px;\r\n align-items: start;\r\n }\r\n .faq-left-col {\r\n position: sticky;\r\n top: 120px;\r\n }\r\n .faq-left-col .faq-image-wrapper {\r\n position: relative;\r\n aspect-ratio: 3\/4;\r\n border-radius: 50% 50% 0 0 \/ 30% 30% 0 0;\r\n overflow: hidden;\r\n border: 1px solid var(--line);\r\n box-shadow: 0 20px 50px -20px rgba(24, 18, 9, 0.2);\r\n }\r\n .faq-left-col .faq-image-wrapper img {\r\n width: 100%;\r\n height: 100%;\r\n object-fit: cover;\r\n position: absolute;\r\n top: 0;\r\n left: 0;\r\n }\r\n .faq-left-col .faq-image-wrapper::after {\r\n content: \"\";\r\n position: absolute;\r\n inset: 0;\r\n background: linear-gradient(to top, rgba(24, 18, 9, 0.3) 0%, transparent 40%);\r\n z-index: 1;\r\n }\r\n .faq-image-caption {\r\n position: absolute;\r\n bottom: 24px;\r\n left: 24px;\r\n right: 24px;\r\n color: #fff;\r\n z-index: 2;\r\n font-family: 'Fraunces', serif;\r\n font-style: italic;\r\n font-size: 16px;\r\n text-shadow: 0 2px 8px rgba(0,0,0,0.5);\r\n }\r\n .faq-image-caption i { color: var(--gold-light); margin-right: 8px; }\r\n .faq-contact-card {\r\n margin-top: 24px;\r\n background: var(--parchment);\r\n border: 1px solid var(--line);\r\n border-radius: 2px;\r\n padding: 24px;\r\n text-align: center;\r\n }\r\n .faq-contact-card h4 {\r\n font-size: 17px;\r\n margin-bottom: 8px;\r\n }\r\n .faq-contact-card p {\r\n font-size: 13.5px;\r\n color: var(--charcoal-soft);\r\n margin-bottom: 16px;\r\n }\r\n\r\n .faq-right-col .faq-section-title {\r\n font-size: 20px;\r\n font-weight: 500;\r\n margin-bottom: 20px;\r\n padding-bottom: 12px;\r\n border-bottom: 1px solid var(--line);\r\n color: var(--charcoal);\r\n }\r\n .faq-list { margin-bottom: 40px; }\r\n .faq-item { border-bottom: 1px solid var(--line); }\r\n .faq-q {\r\n width: 100%;\r\n text-align: left;\r\n background: none;\r\n border: none;\r\n cursor: pointer;\r\n padding: 20px 0;\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n gap: 16px;\r\n font-family: 'Fraunces', serif;\r\n font-size: 17px;\r\n color: var(--charcoal);\r\n transition: var(--transition);\r\n }\r\n .faq-q:hover { color: var(--gold-deep); }\r\n .faq-q .plus {\r\n font-family: 'Manrope', sans-serif;\r\n font-size: 18px;\r\n color: var(--gold-deep);\r\n flex-shrink: 0;\r\n transition: transform 0.3s ease;\r\n width: 28px;\r\n height: 28px;\r\n border: 1px solid var(--gold);\r\n border-radius: 50%;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n font-size: 16px;\r\n line-height: 1;\r\n }\r\n .faq-item.open .faq-q .plus {\r\n transform: rotate(45deg);\r\n background: var(--gold);\r\n color: #fff;\r\n border-color: var(--gold);\r\n }\r\n .faq-a { max-height: 0; overflow: hidden; transition: max-height 0.4s ease; }\r\n .faq-a p {\r\n padding-bottom: 20px;\r\n color: var(--charcoal-soft);\r\n font-size: 14.5px;\r\n line-height: 1.7;\r\n }\r\n\r\n \/* Still Have Questions *\/\r\n .still-questions {\r\n background: var(--parchment);\r\n padding: 80px 0;\r\n text-align: center;\r\n border-top: 1px solid var(--line);\r\n border-bottom: 1px solid var(--line);\r\n width: 100%;\r\n }\r\n .still-questions h2 {\r\n font-size: clamp(28px, 3.2vw, 38px);\r\n margin-bottom: 16px;\r\n }\r\n .still-questions p {\r\n color: var(--charcoal-soft);\r\n max-width: 500px;\r\n margin: 0 auto 32px;\r\n font-size: 15px;\r\n }\r\n .contact-options {\r\n display: flex;\r\n gap: 20px;\r\n justify-content: center;\r\n flex-wrap: wrap;\r\n margin-top: 32px;\r\n }\r\n .contact-option {\r\n background: #fff;\r\n border: 1px solid var(--line);\r\n border-radius: 2px;\r\n padding: 28px 24px;\r\n text-align: center;\r\n transition: var(--transition);\r\n min-width: 180px;\r\n flex: 1;\r\n max-width: 220px;\r\n }\r\n .contact-option:hover {\r\n transform: translateY(-4px);\r\n box-shadow: var(--shadow-card);\r\n border-color: var(--gold);\r\n }\r\n .contact-option i {\r\n font-size: 28px;\r\n color: var(--gold);\r\n margin-bottom: 12px;\r\n display: block;\r\n }\r\n .contact-option h4 {\r\n font-size: 15px;\r\n margin-bottom: 6px;\r\n font-weight: 500;\r\n }\r\n .contact-option a, .contact-option span {\r\n font-size: 13px;\r\n color: var(--charcoal-soft);\r\n font-weight: 600;\r\n }\r\n .contact-option a:hover { color: var(--gold-deep); }\r\n\r\n \/* Footer *\/\r\n footer {\r\n background: #110D07;\r\n color: var(--ivory);\r\n padding: 0;\r\n border-top: 3px solid var(--gold);\r\n width: 100%;\r\n }\r\n .footer-upper { padding: 64px 0 48px; border-bottom: 1px solid rgba(217, 189, 130, 0.12); }\r\n .footer-upper .wrap {\r\n display: grid;\r\n grid-template-columns: 1.5fr 1fr 1fr 1fr;\r\n gap: 48px;\r\n }\r\n .footer-brand-col { display: flex; flex-direction: column; }\r\n .footer-logo-row {\r\n display: flex;\r\n align-items: center;\r\n gap: 12px;\r\n margin-bottom: 16px;\r\n }\r\n .footer-logo-row img {\r\n height: 48px;\r\n width: auto;\r\n border-radius: 6px;\r\n border: 1px solid rgba(217, 189, 130, 0.2);\r\n padding: 2px;\r\n background: rgba(255,255,255,0.05);\r\n }\r\n .footer-logo-row .brand-name {\r\n font-family: 'Fraunces', serif;\r\n font-size: 24px;\r\n font-weight: 600;\r\n color: #fff;\r\n letter-spacing: 0.01em;\r\n }\r\n .footer-logo-row .brand-name span { color: var(--gold-light); }\r\n .footer-brand-col .brand-desc {\r\n color: rgba(250, 246, 236, 0.45);\r\n font-size: 13.5px;\r\n line-height: 1.7;\r\n max-width: 300px;\r\n margin-bottom: 20px;\r\n }\r\n .footer-badges { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; }\r\n .footer-badge {\r\n display: inline-flex;\r\n align-items: center;\r\n gap: 6px;\r\n font-size: 11px;\r\n font-weight: 600;\r\n letter-spacing: 0.04em;\r\n text-transform: uppercase;\r\n color: rgba(250, 246, 236, 0.4);\r\n border: 1px solid rgba(250, 246, 236, 0.1);\r\n padding: 6px 12px;\r\n border-radius: 2px;\r\n }\r\n .footer-badge i { color: var(--gold-light); font-size: 12px; }\r\n .footer-atol { margin-top: 16px; }\r\n .footer-atol img {\r\n height: 55px;\r\n width: auto;\r\n opacity: 0.9;\r\n }\r\n .footer-col h5 {\r\n font-size: 11px;\r\n text-transform: uppercase;\r\n letter-spacing: 0.14em;\r\n color: var(--gold-light);\r\n margin-bottom: 18px;\r\n font-weight: 700;\r\n position: relative;\r\n padding-bottom: 10px;\r\n }\r\n .footer-col h5::after {\r\n content: \"\";\r\n position: absolute;\r\n bottom: 0;\r\n left: 0;\r\n width: 20px;\r\n height: 2px;\r\n background: var(--gold);\r\n }\r\n .footer-col a {\r\n display: flex;\r\n align-items: center;\r\n gap: 8px;\r\n font-size: 13.5px;\r\n color: rgba(250, 246, 236, 0.55);\r\n margin-bottom: 10px;\r\n transition: var(--transition);\r\n }\r\n .footer-col a:hover { color: var(--gold-light); transform: translateX(3px); }\r\n .footer-col a i {\r\n width: 14px;\r\n font-size: 11px;\r\n color: var(--gold-light);\r\n opacity: 0.4;\r\n text-align: center;\r\n transition: var(--transition);\r\n }\r\n .footer-col a:hover i { opacity: 1; }\r\n .footer-lower { padding: 20px 0; }\r\n .footer-lower .wrap {\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n flex-wrap: wrap;\r\n gap: 14px;\r\n }\r\n .footer-lower .copyright { font-size: 12px; color: rgba(250, 246, 236, 0.3); }\r\n .footer-lower .copyright strong { color: rgba(250, 246, 236, 0.5); font-weight: 600; }\r\n .footer-lower .footer-links {\r\n display: flex;\r\n gap: 20px;\r\n align-items: center;\r\n flex-wrap: wrap;\r\n }\r\n .footer-lower .footer-links a {\r\n font-size: 11.5px;\r\n color: rgba(250, 246, 236, 0.35);\r\n transition: var(--transition);\r\n }\r\n .footer-lower .footer-links a:hover { color: var(--gold-light); }\r\n .footer-lower .footer-links .sep {\r\n width: 3px;\r\n height: 3px;\r\n background: rgba(250, 246, 236, 0.2);\r\n border-radius: 50%;\r\n }\r\n .footer-disclaimer {\r\n background: rgba(0,0,0,0.3);\r\n padding: 14px 0;\r\n text-align: center;\r\n }\r\n .footer-disclaimer p {\r\n font-size: 11px;\r\n color: rgba(250, 246, 236, 0.35);\r\n line-height: 1.6;\r\n }\r\n\r\n .wa-float {\r\n position: fixed;\r\n bottom: 26px;\r\n right: 26px;\r\n z-index: 200;\r\n width: 58px;\r\n height: 58px;\r\n border-radius: 50%;\r\n background: #25D366;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n box-shadow: 0 12px 28px -8px rgba(0, 0, 0, 0.4);\r\n transition: transform 0.2s ease;\r\n border: none;\r\n font-size: 30px;\r\n color: #fff;\r\n }\r\n .wa-float:hover { transform: scale(1.1); }\r\n\r\n \/* Responsive *\/\r\n @media (max-width: 1024px) {\r\n .faq-grid-layout { grid-template-columns: 1fr; }\r\n .faq-left-col { position: static; }\r\n .faq-left-col .faq-image-wrapper { max-width: 420px; }\r\n .footer-upper .wrap { grid-template-columns: 1fr 1fr; row-gap: 36px; }\r\n .nav-phone { display: none; }\r\n .nav-links { gap: 18px; }\r\n .nav-links a { font-size: 13px; }\r\n }\r\n\r\n @media (max-width: 768px) {\r\n .wrap { padding: 0 20px; }\r\n .page-hero { padding: 140px 0 70px; }\r\n .nav { padding: 10px 18px; }\r\n .logo img { height: 80px; }\r\n .logo { font-size: 16px; gap: 8px; }\r\n .nav-links { display: none; }\r\n .nav-cta .btn-gold { display: none; }\r\n .nav-toggle { display: flex; }\r\n .category-tabs { gap: 8px; }\r\n .category-tab { padding: 8px 16px; font-size: 12px; }\r\n .contact-options { flex-direction: column; align-items: center; }\r\n .contact-option { max-width: 100%; width: 100%; }\r\n .footer-upper .wrap { grid-template-columns: 1fr; gap: 32px; }\r\n .footer-lower .wrap { flex-direction: column; text-align: center; }\r\n .footer-lower .footer-links { justify-content: center; }\r\n }\r\n\r\n @media (max-width: 480px) {\r\n .btn { padding: 12px 20px; font-size: 13px; }\r\n .logo img { height: 60px; }\r\n .logo { font-size: 14px; }\r\n .page-hero h1 { font-size: 28px; }\r\n .faq-q { font-size: 15px; }\r\n .footer-logo-row img { height: 36px; }\r\n .footer-logo-row .brand-name { font-size: 20px; }\r\n .footer-atol img { height: 40px; }\r\n .wa-float { width: 50px; height: 50px; bottom: 18px; right: 18px; font-size: 26px; }\r\n .mobile-menu { width: 280px; padding: 80px 20px 30px; }\r\n }\r\n\r\n @media (prefers-reduced-motion: reduce) {\r\n html { scroll-behavior: auto; }\r\n * { animation: none !important; transition: none !important; }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"mhm-wrapper\">\r\n\r\n <!-- ========== HEADER ========== -->\r\n <header id=\"header\">\r\n <div class=\"nav wrap\">\r\n <a href=\"http:\/\/mhmtravels.co.uk\/\" class=\"logo\">\r\n <img decoding=\"async\" src=\"http:\/\/mhmtravels.co.uk\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-1-2026-11_59_56-AM.png\" alt=\"MHM Travels Logo\">\r\n <\/a>\r\n <nav class=\"nav-links\" id=\"navLinks\">\r\n <a href=\"http:\/\/mhmtravels.co.uk\/\">Home<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=161\">About<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=194\">Services<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=263\">Packages<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=200\" class=\"active\">FAQs<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=206\">Contact<\/a>\r\n <\/nav>\r\n <div class=\"nav-cta\">\r\n <a href=\"tel:+447508870978\" class=\"nav-phone\"><i class=\"fas fa-phone-alt\"><\/i> 07508 870978<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=206\" class=\"btn btn-gold\">Enquire Now<\/a>\r\n <\/div>\r\n <button class=\"nav-toggle\" id=\"navToggle\" aria-label=\"Menu\">\r\n <span><\/span><span><\/span><span><\/span>\r\n <\/button>\r\n <\/div>\r\n <\/header>\r\n\r\n <!-- Mobile Menu Overlay -->\r\n <div class=\"mobile-menu-overlay\" id=\"mobileOverlay\"><\/div>\r\n\r\n <!-- Mobile Menu -->\r\n <div class=\"mobile-menu\" id=\"mobileMenu\">\r\n <a href=\"http:\/\/mhmtravels.co.uk\/\">Home<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=161\">About<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=194\">Services<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=263\">Packages<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=200\" class=\"active\">FAQs<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=206\">Contact<\/a>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=206\" class=\"mobile-enquiry-btn\"><i class=\"fas fa-paper-plane\"><\/i> Enquire Now<\/a>\r\n <a href=\"tel:+447508870978\" class=\"mobile-phone\"><i class=\"fas fa-phone-alt\"><\/i> 07508 870978<\/a>\r\n <div class=\"mobile-social\">\r\n <a href=\"https:\/\/wa.me\/447508870978\" target=\"_blank\" rel=\"noopener\" aria-label=\"WhatsApp\"><i class=\"fab fa-whatsapp\"><\/i><\/a>\r\n <a href=\"https:\/\/www.instagram.com\/mhmtravels\/\" target=\"_blank\" rel=\"noopener\" aria-label=\"Instagram\"><i class=\"fab fa-instagram\"><\/i><\/a>\r\n <a href=\"https:\/\/www.facebook.com\/OfficialMHMTravels\" target=\"_blank\" rel=\"noopener\" aria-label=\"Facebook\"><i class=\"fab fa-facebook-f\"><\/i><\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- Page Hero -->\r\n <section class=\"page-hero\">\r\n <div class=\"wrap\">\r\n <div class=\"eyebrow\">Frequently Asked Questions<\/div>\r\n <h1>Everything you want to know, answered clearly.<\/h1>\r\n <p>Browse by category or scroll through all our FAQs. Can't find what you need? We're a message away.<\/p>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- FAQ Categories -->\r\n <section class=\"faq-categories\">\r\n <div class=\"wrap\">\r\n <div class=\"category-tabs\" id=\"categoryTabs\">\r\n <button class=\"category-tab active\" data-category=\"all\">All Questions<\/button>\r\n <button class=\"category-tab\" data-category=\"booking\">Booking & Planning<\/button>\r\n <button class=\"category-tab\" data-category=\"visa\">Visas & Documents<\/button>\r\n <button class=\"category-tab\" data-category=\"travel\">Travel & Stay<\/button>\r\n <button class=\"category-tab\" data-category=\"payment\">Payment & Protection<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- FAQ Main Content -->\r\n <section class=\"faq-main\">\r\n <div class=\"wrap\">\r\n <div class=\"faq-grid-layout\">\r\n <!-- Left Column - Image & Contact Card -->\r\n <div class=\"faq-left-col\" data-reveal>\r\n <div class=\"faq-image-wrapper\">\r\n <img decoding=\"async\" src=\"http:\/\/mhmtravels.co.uk\/wp-content\/uploads\/2026\/07\/ChatGPT-Image-Jul-1-2026-01_55_37-PM.png\" alt=\"Peaceful prayer at the Haram\" loading=\"lazy\">\r\n <div class=\"faq-image-caption\">\r\n <i class=\"fas fa-quote-right\"><\/i> \"We're here to answer every question \u2014 no matter how small.\"\r\n <\/div>\r\n <\/div>\r\n <div class=\"faq-contact-card\">\r\n <h4><i class=\"fas fa-headset\"><\/i> Still have questions?<\/h4>\r\n <p>Our team is ready to help. Reach out and we'll respond within 24 hours.<\/p>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=206\" class=\"btn btn-gold\" style=\"width: 100%;\"><i class=\"fas fa-paper-plane\"><\/i> Send an Enquiry<\/a>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- Right Column - FAQ Accordion -->\r\n <div class=\"faq-right-col\">\r\n <!-- Booking & Planning -->\r\n <div class=\"faq-category-group\" data-category=\"booking\">\r\n <h3 class=\"faq-section-title\"><i class=\"fas fa-calendar-check\" style=\"color: var(--gold); margin-right: 8px;\"><\/i> Booking & Planning<\/h3>\r\n <div class=\"faq-list\">\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>How far in advance should I book my Umrah trip?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>We recommend reaching out as early as possible, ideally 6\u20138 weeks ahead, especially during busier periods such as Ramadan. That said, we're always happy to discuss shorter timeframes \u2014 get in touch and we'll let you know what's realistic for your dates.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Can I book a last-minute Umrah package?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Yes, subject to flight and hotel availability. While we always recommend planning ahead, we understand that sometimes the opportunity arises quickly. Contact us and we'll check what's possible for your preferred dates.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Do you only arrange Umrah travel?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Umrah is our focus and speciality, but we also arrange family holidays, group travel and international trips worldwide. If you have a journey in mind, send us an enquiry and we'll let you know how we can help.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Can you plan travel for a large family or group?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Absolutely. Family and group travel is one of our specialities \u2014 from a few relatives travelling together to a full community group of 20+, we coordinate it as one seamless itinerary with linked bookings and coordinated transfers.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>How does the enquiry process work?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Simply fill in our enquiry form, send a WhatsApp message, or give us a call. We'll ask about your preferred dates, group size, budget range and any special requirements. Within 24 hours, we'll come back with tailored options for you to consider \u2014 no obligation, no pressure.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- Visas & Documents -->\r\n <div class=\"faq-category-group\" data-category=\"visa\">\r\n <h3 class=\"faq-section-title\"><i class=\"fas fa-passport\" style=\"color: var(--gold); margin-right: 8px;\"><\/i> Visas & Documents<\/h3>\r\n <div class=\"faq-list\">\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Do you arrange visas as part of the package?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Yes \u2014 we guide you through the Umrah visa process step by step as part of your booking. We'll tell you exactly which documents are needed, when to submit them, and handle the coordination so you know exactly what's happening at every stage.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>What documents do I need for an Umrah visa?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Typically you'll need a passport valid for at least 6 months from your travel date, passport-sized photographs, a completed application form, and proof of relationship for family travellers (such as a marriage certificate). Requirements can vary, so we'll provide a personalised checklist when you book.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>How long does the visa process take?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Standard Umrah visa processing usually takes 5\u201310 working days once all documents are submitted correctly. During peak seasons it may take slightly longer, which is another reason we recommend booking early.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Do children need separate visas?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Yes, every traveller including infants and children requires their own visa. We'll guide you through the specific requirements for minors travelling with parents or guardians.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- Travel & Stay -->\r\n <div class=\"faq-category-group\" data-category=\"travel\">\r\n <h3 class=\"faq-section-title\"><i class=\"fas fa-hotel\" style=\"color: var(--gold); margin-right: 8px;\"><\/i> Travel & Stay<\/h3>\r\n <div class=\"faq-list\">\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>What type of accommodation do you offer?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>We offer a range of hotels near the Haramain in Makkah and Madinah, from comfortable 3-star options to premium 5-star properties. We'll help you choose based on your budget, proximity preferences and group size. All our recommended hotels are personally vetted.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Are airport transfers included?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Transfers can be included as part of your package. We arrange private air-conditioned vehicles for individuals and families, or larger coaches for groups \u2014 covering airport pickups, hotel drops, and inter-city transfers between Jeddah, Makkah and Madinah.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Which airports do you use for Umrah travel?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Most of our Umrah travellers fly into Jeddah's King Abdulaziz International Airport (JED), which is the closest major airport to Makkah. Some packages may also use Madinah's Prince Mohammad Bin Abdulaziz Airport (MED), depending on your itinerary. We'll recommend the best option for your trip.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Can I extend my stay or add stopovers?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Yes, many of our travellers choose to add a few days in Madinah or a stopover in Istanbul, Dubai or another city. Just let us know what you're thinking during the planning stage and we'll build it into your itinerary.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>What if I need special assistance during travel?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>We're experienced in arranging travel for elderly pilgrims and those with mobility needs. Let us know about any requirements \u2014 wheelchair assistance at airports, ground-floor hotel rooms, or slower-paced itineraries \u2014 and we'll make the necessary arrangements.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- Payment & Protection -->\r\n <div class=\"faq-category-group\" data-category=\"payment\">\r\n <h3 class=\"faq-section-title\"><i class=\"fas fa-shield-alt\" style=\"color: var(--gold); margin-right: 8px;\"><\/i> Payment & Protection<\/h3>\r\n <div class=\"faq-list\">\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Is my money protected when I book with MHM Travels?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Yes. MHM Travels Ltd holds ATOL protection, which means your money is financially protected under the ATOL scheme. When you book a package that includes a flight, you'll receive an ATOL certificate for complete peace of mind.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>What payment methods do you accept?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>We accept bank transfers and online payments. We'll provide clear payment instructions and a receipt for every transaction. Payment plans can also be discussed \u2014 speak to us about what works for you.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>When do I need to pay for my booking?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>A deposit is typically required to secure your booking, with the balance due closer to your travel date. The exact schedule depends on your package and how far in advance you're booking \u2014 we'll make everything clear before you commit.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>What is your cancellation policy?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>Cancellation terms vary depending on the airlines, hotels and suppliers in your package. We'll explain the specific terms that apply to your booking before you confirm. As a general rule, the earlier you cancel, the more flexibility there is \u2014 but we always work to find the best outcome for you.<\/p><\/div>\r\n <\/div>\r\n <div class=\"faq-item\">\r\n <button class=\"faq-q\"><span>Are there any hidden fees?<\/span><span class=\"plus\">+<\/span><\/button>\r\n <div class=\"faq-a\"><p>No. We believe in complete transparency. The price we quote includes everything we've discussed \u2014 flights, accommodation, transfers and visa guidance. If anything changes at your request, we'll tell you about any cost implications before proceeding.<\/p><\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- Still Have Questions -->\r\n <section class=\"still-questions\">\r\n <div class=\"wrap\">\r\n <div class=\"eyebrow\">Can't find your answer?<\/div>\r\n <h2>We're here to help, personally.<\/h2>\r\n <p>Every question deserves a thoughtful answer. Reach out and a member of our team will respond within 24 hours.<\/p>\r\n <div class=\"contact-options\">\r\n <div class=\"contact-option\" data-reveal>\r\n <i class=\"fas fa-phone-alt\"><\/i>\r\n <h4>Call Us<\/h4>\r\n <a href=\"tel:+447508870978\">07508 870978<\/a>\r\n <\/div>\r\n <div class=\"contact-option\" data-reveal>\r\n <i class=\"fas fa-envelope\"><\/i>\r\n <h4>Email Us<\/h4>\r\n <a href=\"mailto:info@mhmtravels.co.uk\">info@mhmtravels.co.uk<\/a>\r\n <\/div>\r\n <div class=\"contact-option\" data-reveal>\r\n <i class=\"fab fa-whatsapp\"><\/i>\r\n <h4>WhatsApp<\/h4>\r\n <a href=\"https:\/\/wa.me\/447508870978\" target=\"_blank\" rel=\"noopener\">Message Us<\/a>\r\n <\/div>\r\n <div class=\"contact-option\" data-reveal>\r\n <i class=\"fas fa-paper-plane\"><\/i>\r\n <h4>Enquiry Form<\/h4>\r\n <a href=\"http:\/\/mhmtravels.co.uk\/?page_id=206\">Send Enquiry<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n <!-- Footer -->\r\n <footer id=\"contact\">\r\n <div class=\"footer-upper\">\r\n <div class=\"wrap\">\r\n <div class=\"footer-brand-col\">\r\n <div class=\"footer-logo-row\">\r\n <img decoding=\"async\" src=\"http:\/\/mhmtravels.co.uk\/wp-content\/uploads\/2026\/07\/WhatsApp-Image-2026-06-05-at-10.18.49-PM.jpeg\" alt=\"MHM Travels\">\r\n <\/div>\r\n <p class=\"brand-desc\">Tailored Umrah travel arrangements and worldwide family journeys, planned with care by a UK-based team. 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